Heidi Arthur has over 20 years of experience in delivery system redesign to promote health equity and build access to community-based health and human services for those receiving publicly financed care. Her projects have expanded access to integrated care, enhanced clinical models to maximize new financing options, and supported community-based organizations addressing the social determinants of health to engage in the healthcare system. During the past several years she assisted two regional collectives of community-based organizations within NYC (78 organizations) and the Hudson Valley of NY (32 organizations) to convene and build their collective capacity to engage in healthcare contracts within accountable care delivery. For the past year, she has also led HMA’s team for the Prevention Services Initiative with the Connecticut Department of Public Health. The PSI established contracted partnerships between community based organizations and health care organizations to implement asthma and diabetes projects which include community health workers addressing the social determinants of health. She has helped numerous behavioral health providers prepare for managed care, value-based payment, health homes, and new Medicaid funded services. She has also led numerous service planning and grant writing projects to expand and enhance supporting housing, re-entry services, care access for those in the criminal justice system, child welfare and foster care programming, trauma treatment, services for veterans, health homes for those with serious mental illness, and more. Prior to joining HMA, Heidi was the vice president of a behavioral health consulting firm for 10 years. She has held multiple positions for the New York City Department of Health, the New York State Office of Mental Health, and various community-based human service providers in New York City and Virginia. She began her career by designing and implementing at community-based, home visiting program addressing perinatal substance abuse and infant mental health which established local systems of care model led by a cross sector collaborative. She is co-editor and author of the book, “Service Delivery for Vulnerable Populations: New Directions in Behavioral Health”, serves as a frequent conference presenter, and is an adjunct lecturer and field instructor for the Columbia University School of Social Work.
